Data Care & Privacy
Transparent practices for protecting your personal information within our Canadian social community.
Our Privacy Principles
At Haven Wins, we believe in clear communication about how we handle your data. As a social platform for adults 19+ in Canada, we collect only what's necessary for community functionality.
Information Collection
We collect information you provide directly, such as when you create an account, update your profile, or participate in community discussions:
- Account details (username, email address)
- Profile information you choose to share
- Content of your posts, comments, and messages within the platform
- Technical data like IP address, browser type, and device information for security and analytics
How We Use Information
Your information helps us provide and improve our social platform services:
- Create and maintain your account
- Facilitate community discussions and interactions
- Send important service-related notifications
- Monitor and enhance platform security and performance
- Comply with legal obligations applicable in Canada
Information Sharing
We do not sell your personal data. We may share information in limited circumstances:
- With trusted service providers who assist in platform operation (under strict confidentiality agreements)
- If required by law or to protect the rights, property, or safety of our community
- With your explicit consent for specific purposes
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. These include encryption, access controls, and regular security assessments.
Requesting Data Deletion
You have the right to request deletion of your personal data. To do so, please email support@havenwins.com from the email associated with your account with the subject "Data Deletion Request". We will process your request and confirm completion within 30 business days. Note that some anonymized data may be retained for legal or analytical purposes as permitted by Canadian law.
Questions About Privacy?
Our support team is available to clarify any aspect of our data practices.
Contact Our Team